Shipping & Handling Destinations: We ship to virtually any country in the world. Note there are some restrictions on some products, and some products cannot be shipped to certain destinations. If we are unable to ship your product, we will contact you. Shipping Costs: The shipping rates shown during checkout represent actual rates for most countries. In some cases, courier rates may be higher than what we have listed on our site. In such cases we will inform you of any additional charges and await your confirmation prior to processing your order. Shipping Availability Date: For items in stock, orders will be available for shipping within 1--3 business days after payment has been cleared. For items out of stock, we will notify you of the expected product availability date. You will receive a shipping confirmation email once the order has shipped. Delivery Period of time: All shipments will be delivered via the shipping method you selected. For air courier, delivery time will generally take from 3 to 5 business days after the shipping date. Total delivery time, including preparing the order for shipping and shipping time, is typically 6 to 8 business days. In some cases, your customs authority may hold your order which may delay the delivery date. Insurance: For high value orders, we recommend you purchase shipping insurance to guard against loss and damages during the transport process. Please contact us to inquire about insurance rates for your order. All items are carefully packed and addressed for export delivery. Should items become damage or lost during the transport process, Ic-mall.com shall not be liable. In the event that insurance was purchased and a claim for shipping insurance needs to be filed, please contact contact us to initiate the claim. Ic-mall.com shall refund the cost or replace the item upon receiving confirmation from the insurance company for the compensation. Customs clearance, import duties and VAT: Import duties and VAT may or may not be levied and will only be determined when the shipment goes through Customs in your country. Please check your country's import policy to understand your liability. All duties and taxes levied are your (the buyers) responsibility and shall be paid directly to the buyer's government or to the courier company when the goods are delivered. Ic-mall.com shall not be responsible for any shipping or customs delay since this is outside our control. Certifications: Each country has its own certification requirements. It is your responsibility to ensure that individual products meet the certification requirements of your country before you purchase the product. If you have a specific question about a product, please contact our contact us directly. Return Policy: All our products come with a 1 year warranty. Other Terms & Conditions: We shall do our best to provide timely and helpful customer support to all interested buyers. If you find problems with our service, please contact us at contact us and we will try to resolve any problem immediately. We reserve the rights to terminate any transactions and refund you the full payment. We reserve the rights to modify our shipping and handling, return policy, and other terms and conditions without prior notice. |
